Entrada Topical Term

Número de registros utilizados en: 2

001 - CONTROL NUMBER

• control field: 65301

003 - CONTROL NUMBER IDENTIFIER

• control field: OSt

005 - DATE AND TIME OF LATEST TRANSACTION

• control field: 20150818143116.0

008 - FIXED-LENGTH DATA ELEMENTS

• fixed length control field: 150818|| aca||aabn | a|a d

040 ## - CATALOGING SOURCE

• Original cataloging agency: OSt
• Transcribing agency: OSt

150 ## - HEADING--TOPICAL TERM

• Topical term or geographic name as entry element: Servicio al cliente

670 ## - SOURCE DATA FOUND

• Source citation: Work cat.: (OSt)186890: Abello Gómez, René Francisco 65300, 8 pasos hacia la calidad en el servicio, 2012