TY  - GEN
AU  - Lacity,Mary Cecelia
AU  - Rottman,Joseph W.
TI  - Offshore outsourcing of IT work : client and supplier perspectives 
T2  - Technology, work and globalization
SN  - 9780230521858
U1  - 658.4058 22
PY  - 2008///
CY  - Basingstoke [England] , New York 
PB  - Palgrave Macmillan
KW  - Departamentos de procesamiento electrónico de datos
KW  - Subcontratación
KW  - LEMB
KW  - Tecnología de la información
KW  - Administración
N1  - Incluye referencias bibliográficas e índice; 1. Offshore outsourcing of IT work / Mary Lacity and Joseph Rottman ; 2. A client's experiences with its initial offshore outsourcing program / Joseph Rottman and Mary Lacity ; 3. A client's offshore outsourcing program becomes institutionalized / Mary Lacity and Joseph Rottman ; 4. A client's offshore outsourcing program becomes strategic by investing in social capital / Joseph Rottman and Mary Lacity ; 5. A client's award-winning global shared services / Mary Lacity, Jim Fox, and Joseph Rottman ; 6. Can China compete with India in the global ITO/BPO market? / Joseph Rottman and Hao Lou ; 7. Understanding turnover among Indian IS professionals / Mary Lacity, Prasad Rudramuniyaiah, and Vidya Iyer ; 8. Emerging trends / Mary Lacity and Joseph Rottman
ER  -